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SNDGEMS RETURN FORM

 
Please print this form and fill it out completely.

1. Name: ____________________________________________
2. Email Address: ____________________________________
3. Address (Street, City, State, Zip): ____________________
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4. Return Authorization Number: ______________________
Please obtain return authorization number by emailing at info@sndgems.com. Packages without return authorization number will not be accepted.)

5. Reason for Return. Please check appropriate box:

[ ] Wrong Item Received
[ ] Item Does Not Match Website Description
[ ] Did Not Receive Item in Time
[ ] Do Not Like the Item
[ ] Product Is Defective/Damaged
[ ] Other, Please Specify
____________________________________________________
____________________________________________________
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7. Type of Refund. Please check the appropriate box:

[ ] Refund my credit card
[ ] Exchange for another item (please indicate item in comments below)

8. Comments
____________________________________________________
____________________________________________________
____________________________________________________

For your protection, please send all returns via registered and insured mail to:

Snd, 7W 45th Street #706, New York, NY 10036
USA

 
In order to protect the package against possible theft, please do not write Sndgems, jewelry, or diamonds. Sndgems can not be responsible for return shipping losses.

The item must be returned in the same condition as it was sent, unworn and undamaged. Your request will be processed after our staff inspects and verifies the condition of the item. Damaged goods due to client negligence will not be accepted. Special Orders, personalized or engraved items will also not be accepted for return.

Please return the item with all of the original materials, such as the bill of sale and diamond certificate.

We will refund the full cost of the item excluding shipping, handling and insurance charges. Please note that we can refund shipping and handling costs only if the return is a result of our error. Refunds will be made in the same form as the original purchase.

Returns take approximately ten business days for us to process upon receipt of the item (we do not issue credit every day). We do not have your credit card and so the credit goes through our bank to your credit card company- this takes additional 7-10 days.

Thank you for shopping at Sndgems.

 

Contact Us

Voice: (800) 871-1066 Fax: (614) 921-9037

Store Location

Sparkle N Dazzle Co., 54W 47th Street #4R, New York, NY 10036.

Write To Us

E-mail: info@sndgems.com.

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