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Terms & Conditions: The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to us indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this site and these terms and conditions at any time.

Typographical Errors and Incorrect Pricing: In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Product Information: Product information is provided through notes for each product listed. If you would like additional information on our products, plaese contact us at 1-800-871-1066 or email us at legal@sndgems.com

Colors: We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Pictures: Pictures shown on our website (on pages like aboutus, guarantee, customer service, product education etc.) does not represent actual employees or owners. All pictures have been purchased and with no intent to misrepresent the company.

Size and Appearance: We have made every effort to display the size as accurately as possible the size of our products that appear at the Site. However, in many cases items have been enlarged in size to show details.

Item Availability: If we ever underestimate the demand of any of our products and we are forced to backorder merchandise be assured that every reasonable effort will be made to quickly fill your order. Should this ever occur you will be immediately contacted and given options for what you would like to do. All orders are subject to acceptance by sndgems.com. We reserve the right to refuse delivery, or limit quantities of any product ordered.

Order Acceptance Policy: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

Sales Tax: We shall withhold the applicable sales tax for orders to be delivered to addresses within Ohio. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

Jurisdiction and Venue: You agree that any legal action brought against sndgems.com. shall be governed by the laws of the State of Ohio without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on our sites shall be an appropriate federal or state court located in Franklin County Ohio.

Indemnification: You agree to defend, indemnify and hold sndgems.com harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Payment Methods: We accept all major credit cards including, Visa, MasterCard, and American Express. There is no surcharge for using your credit card to make purchases with us. Please be sure to provide your exact billing address and telephone number-the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks - We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 7-10 banking days after receipt for clearance of funds before the order is processed. We will charge a $25 fee on all returned checks.

Shipping Time Option: Total Ship Time = Item Availability Time + Delivery Method Ship Time. For example, if the Item Availability Time is 2-5 days and the Delivery Method Ship Time is 1-2 Business Days, you will receive your order in 3-7 business days. Choosing Next Day Shipping or Second Day Shippingr does not mean your order will be delivered in 1 or 2 days from the time you place your order online. You will receive your order 1-2 days after the "Item Availability" time listed for the product you selected. The "Item Availability" time is the amount of time required to process your order through our warehouse and acquire the product requested.

Disclaimer and Limitation of Liability as to Products Sold: All of our products are guaranteed against defects for 30 days from the date of the invoice. You agree that the sole and exclusive maximum liability to sndgems.com arising from any product sold on the our sites shall be the price of the product ordered. In no event shall sndgems.com its owner, officers, employees and representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

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