Know Everything Questions for Your Jeweler
hear that if you dont know jewelry, you should know your
jeweler. Actually, even if you do know jewelry, it is best to know
you can trust your jeweler. You can be taken advantage of even with
ethical practices if you dont have the best information. Your
jeweler should be glad to answer your questions and have ready
knowledge of what he or she is selling.
One example of
a piece of information that can affect the price of a stone is
whether or not it is treated. There is nothing wrong with buying a
treated stone, but you are being taken advantage of if you pay the
price for a stone that has not been treated and the stone you
purchased has been enhanced. Ask your jeweler what the difference in
price is between a treated and non-treated stone.
Some in the
jewelry business feel that if a stone is not specifically stated to
be natural, then it is treated or if the treatment is not
discernable, then it need not be mentioned. Always ask if the stone
has been treated and what the treatment was. Ask exactly what the
treatment does to the stone. Does it enhance the color, increase the
clarity, change the color, change the durability or make the stone
more marketable? Also ask if the treatment is permanent and if there
is any special care needed to maintain the integrity of the treatment.
One of the
more important questions to ask is how to take care of the piece of
jewelry you are buying. Some care products and techniques are fine
for diamonds, but lethal for pearls. Some pieces of jewelry are much
more affected by abrasives or chemicals than are others. Follow the
jewelers directions exactly in caring for the jewelry as it can
affect your warranty.
jeweler about the durability of the stone in the piece. Can it be
easily scratched like a pearl or piece of turquoise? Is it hard but
brittle like Tanzanite? If it is in a ring, should it be worn only
occasionally rather than on a daily basis? Opals and pearls, for
instance, need gentle treatment and when worn in a ring.
jewelry should not be worn at the swimming pool due to the chlorine
or while working with chemicals or heavy tools due to the possibility
of damage, other situations may compromise their beauty. Some stones
are affected by sunlight, so ask your jeweler if you can wear the
piece in the sunlight.
needs maintenance now and then, and you should ask your jeweler what
maintenance the piece might need beyond keeping it clean. It may need
specific storage methods, to have the prongs checked on a regular
schedule, to be kept in the proper humidity or to have a regular
treatment to keep it at its best. If you are buying pearls, ask how
often they need to be restrung.
If the piece
of jewelry is very expensive, you need to ask your jeweler about the
value of the stone itself and his or her opinion on whether to insure
the piece separately. He or she may have an idea of the process
needed to insure a piece of jewelry and do a written insurance
appraisal for you.
Among the most
important questions you need to ask your jeweler are about the return
policy and the warranty on the piece. Check to see if a return is for
store credit only or if your money is returned, what the time frame
for returns is and if you need original packaging along with your
receipt. Ask if there is a condition for return or if you can return
the piece just because you have decided it doesnt fit into your
You might find
that the guarantee on the stone is different than the guarantee on
the piece of jewelry. The guarantee may be contingent on certain care
or a maintenance schedule. Ask if the jewelers repairs are made
in-house or if they are sent out.
and informed jeweler will be
more than happy to answer your questions to secure a sale and a
satisfied long-term customer.